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Case study 9.

Mr X, an elderly widower living alone, suffered from a number of long term illnesses which in turn made this naturally happy and confident person, over weight, lonely and depressed.

This once jovial person lost the will to participate in life. He no longer looked after himself or cleaned his home and it had become a health hazard and fallen into dangerous disrepair.

What was put in place to help:

The Care Navigator used all the services at their disposal to help this man regain control of his life. For his home, they arranged for an Attendance Allowance, an initial deep clean of the house followed by a regular cleaner, along with replacement of essential white goods. For himself, they arranged for some comfortable, appropriately fitting shoes, access to a nail cutting service, introduction to social clubs and healthy eating services.

How things are working now:

The change in Mr X has been noticeable. He is more upbeat, happier and healthier. He is committed to a routine of looking after himself and his home and using the new items he has been given.

‘This is what makes my work as a Care Navigator worthwhile.’